Community Resources:

Links to Health Organizations:

Onondaga County Department of Health

Oswego County Department of Health 

Delaware County Department of Health 

New York State Department of Health



Upstate Medical University has introduced an online COVID-19 assessment test that can be found here

Need to Know Numbers:

Upstate Triage Hotline: 315.464.3979 - for more information on this hotline see Upstate's news announcement here

Delaware County Resources: Basset COVID-19 hotline at 607.547.5555 or visit UHS Virtual self-check found here

Oswego County COVID-19 Hotline: 315.349.3330

   Oswego County has established Youtube videos for daily updates that can found here

New York State Novel Coronavirus Hotline operated 24/7: 1.888.364.3065

New York State Mental Health Hotline: 1.844.863.9314, this is a free service 

Onondaga County Senior, Adult, and Healthcare Worker Help Hotline: 315.218.1987

Child Care Solutions (Onondaga County): 315.446.1220

Volunteer CNY: 315.428.2229

Onondaga County Department of Social Services: 315.435.2700

Volunteer Lawyer Project (Onondaga County): 315.471.3409 is still taking calls for assistance at this number even though their offices closed. 

Central New York Food Bank can be reached at 315.798.5700, Monday - Friday 8:00 a.m. - 4:30 p.m.

    Food Sense has been suspended for April

Call 1-800-273-8255 for the National Suicide Prevention Lifeline

Text HOME to 741-741 for Crisis Text Line

Call 1-800-985-5990 or text TalkWithUs to 66-746 for the Disaster Distress Hotline

Call 1-866-488-7386, text START to 678-678 or click here to chat with The Trevor Project (for LGBTQ youth)

Call 1-800-799-7233 or text LOVEIS to 22-522 to connect with The National Domestic Violence Hotline.

Links to Resources

New York State SNAP

Office for People with Developmental Disabilities 

Autism Science Foundation

Links to Food Resources

CNY Restaurants providing free or reduced meals.

Grocery store changes to operational hours including announcing hours specifically for seniors. 

Links to Syracuse City School District and other Educational Resources: 

SCSD with information about meal pick-up sites, learning from home and cancellations.

    As of March 30, meals will be offered three times a week rather than daily. Meals will be picked-up Monday, Wednesday and Friday 10:00 a.m. - 12:00 p.m. Pick-up on Monday will be for Monday & Tuesday, Wednesday for Wednesday & Thursday and Friday for that day. The Central Library, Lincoln Middle School and Meachem Elementary School will also no longer serve as pick-up sites. 

Amazing Educational Resources has compiled a list of free educational opportunities for families. 

Onondaga County Library System offering virtual support while their branches remain closed. 

WCNY has worked with local educators to create daily content for its viewers. 

The MOST Museum is providing homework help and resources. 

Seward House Museum will offer "Live Stream Lunches" on Facebook on Thursdays at 12:00 p.m.

The National Aquarium will be streaming for free some of their exhibits. 

Syracuse City Ballet is offering daily virtual classes. 

The Erie Canal Museum is offering digital exhibits. 

Lakeshore Learning is offering free worksheets and other resources for families. 

Healthy at Home is offering tips for families. 

Unite for Literacy is providing audiobooks in 45 languages. 

Scholastic is offering weekly lesson plans.  

Blogger Jodi Southard is highlighting some additional free resources. 

ABC Mouse, Adventure Academy, and ReadingIQ are using the code: SCHOOL7771 for a free subscription RIGHT NOW! 

The following resources are geared more towards middle and high school students:

Amazon Future Engineer is providing free courses.

Unity Learning is providing free coding lessons. 

Age of Learning has resources for K-12. 

Digital Civics Toolkit is offering free lesson plans. 

Google Arts and Culture allows students the opportunity to explore the world and some of the most famous art pieces. 

Vocabbett is offering free stories. 

Shmoop is offering free SAT and ACT prep courses. 

Muzology is offering lessons that combine music and math to teach students. 

HippoCampus is offering free videos that cover a variety of topics for middle school to college students. 

US Department of Education Question and Answer on Providing Services to Children with Disabilities 

For additional resources, visit us on Facebook and check out this article here

Business Supporting the Community:

Comcast has announced a new policy for at least the next 60 days:

  • Will offer Xfinity Wi-Fi free to all Xfinity internet users
  • Will make all hotspots available even to non-Xfinity subscribers
  • Data plans will be paused for all customers and unlimited data available starting today
  • If customers cannot pay their bills during this time, they can contact the company for advice on flexible payment options. No disconnects or late fees will take place for those who contact Comcast
  • Low-income families who are in an area with Comcast service can sign up for their Internet Essentials plan, new customers are eligible for 60 days of free service. The service is normally provided at $9.95/month and will see an increase in speed

Charter recently announced that it will provide 60 days of free Wi-Fi to those who currently do not have internet but have children enrolled in K-12. This program will start on Monday and families are encouraged to call 1-844-488-8395 to learn more and sign-up. In addition to this, they will also be opening their public hotspots for usage across their service areas.

National Grid and other utility companies at the request of Gov. Cuomo will not pursue disconnect notices as we deal with the Coronavirus, a link to that announcement can be found here.  

Verizon has also announced that it will work with existing customers and small business during this time, their announcement can be found here

AT&T suspending the termination of wireless, home phone or broadband service when customers can't pay their bills because of coronavirus disruptions. The company is also waiving related to late fees. It is also providing free access to its public WiFi hot spots. The company also said its consumer home internet wireline customers and fixed wireless internet customers would receive unlimited data. 

T-Mobile is providing unlimited data to all current customers who have plans with data for the next 60 days. It will also provide additional data to mobile hotspot users.

Enterprise has reduced the minimum age for renting a car to 18 through May 31 "to make it easier for students to get home to their families" due to the suspension of college courses.

Employment Resources:

Hearth Assisted Living is hiring temporary workers, click here for more information. 

Price Chopper and Market 32 are looking for part-time or temporary workers, opportunities can be found here.

Domino's is hiring workers to meet their increasing demands, opportunities can be found here

Bryne Dairy is also hiring workers to meet their increasing demands, opportunities can be found here

Lowe's is hiring temporary workers, opportunities can be found here

Top's Friendly Markets is hiring temporary and permanent workers, opportunities can be found here

Lucky 7 Grocery & Deli is hiring a deli position and a grill/prep cook, interested applicants should call 315.463.0491. 

Walmart is hiring temporary workers. 

Rite Aid distribution center in Liverpool needs warehouse workers, opportunities can be found here.

New York Bakery in Syracuse is looking for workers in various positions, their website can be found here

Helio Health of Syracuse needs nurses and healthcare workers, opportunities can be found here

Kinney Drugs is hiring and opportunities can be found here

CVS Health is hiring and opportunities can be found here

Wegmans is hiring and opportunities can be found here

SpinCar is hiring and opportunities can be found here. 

Pizza Hut is hiring and opportunities can be found here. 

New York State has seen a recent change to their Unemployment process, click here for more information.

Syracuse Hospital Visitor Policy Updates:

St. Joseph’s: The only exceptions to the prohibition are scheduled procedures, the mother-baby unit, end-of-life care, and its emergency department. They have also begun to screen all walk-in and arriving by ambulance patients outside of the Emergency Department. 

Crouse: Patients in these areas are allowed only one visitor: surgical services, emergency department, Miron cardiac center, maternity center, interventional suite/neuro IR. Other exceptions are comfort care patients and the neonatal intensive care unit (parents only). Visitors with respiratory symptoms, fever, cough or other flu-like symptoms or children under 15 are not allowed.

Upstate: Adult impatiens are not allowed visitors, except in special circumstances such as end-of-life care and critically ill patients. Surgical and ambulatory patients are allowed, one healthy companion. Only parents and guardians are allowed to visit pediatric patients. Other visitors will be permitted at the discretion of the attending physician or administrative supervisor. Visitors experiencing cough, sore throat, fever, or any other flu-like symptoms are not permitted, nor are children under 18. Visitors with symptoms will not be permitted to enter the ER unless they are the only parent, guardian or health care proxy of the patient. 

Additional Updates and Resources:

Syracuse Parks and Rec. on March 19th announced that playgrounds and exercise equipment are closed effective immediately to help reduce the spread of COVID-19. Parks and trails will remain open for cycling, walking, and running.

CNN has started a podcast, Coronavirus Fact vs Fiction with Dr. Gupta that can be accessed here.  

Dog and Cat Food Supplies:

The Kia Foundation is working to support the need for pet meal delivery, information can be found here

For more resource information and COVID-19 graphics visit our Dropbox and our Facebook page.